General Terms And Conditions

General terms and conditions with customer information
1. scope of application
2. conclusion of contract
3. prices and terms of payment
4. terms of delivery and dispatch
5. right of withdrawal
6. retention of title
7. liability for defects
8. redemption of promotion vouchers
9. applicable law
10. information on online dispute resolution
1. scope of application
1.1 These General Terms and Conditions of Business (hereinafter referred to as "GTC") of "Lucas Teufel" (hereinafter referred to as
"Seller"), shall apply to all contracts concluded by a consumer or entrepreneur (hereinafter referred to as "Customer")
named) with the seller about the goods offered by the seller in his online shop. The
Inclusion of the customer's own conditions is contradicted, unless otherwise agreed.
1.2 A consumer is any natural person who concludes a legal transaction for a purpose that is predominantly
can be attributed neither to their commercial nor their self-employed professional activity.
1.3 Entrepreneur is a natural or legal person or a partnership with legal capacity, which has
conclusion of a legal transaction in the exercise of their commercial or independent professional activity trading.
2. conclusion of contract
2.1 The presentation of the goods, especially in the online shop, does not constitute a binding offer by the seller
2.2 First the customer puts the selected goods into the shopping cart. In the following step the
Order process, in which all necessary data for order processing are recorded.
At the end of the ordering process a summary of the order and contract data appears. Only after
Confirmation of this order and contract data by clicking on the button concluding the order process is given by
the customer makes a binding offer to purchase the goods contained in the shopping basket.
The customer can also send this offer by fax, email, post or telephone to the seller. give.
2.3 The seller accepts the customer's offer by the following possible alternatives:
- Sending a written order confirmation or a confirmation of order in text form (fax or email)
- Request for payment to the customer after placing the order
- Delivery of the ordered goods
Decisive for the time of acceptance is the first alternative that occurred.
The period for acceptance of the offer begins on the day after the customer has sent the offer and
shall expire at the end of the fifth day following the date of dispatch of the tender. If the seller accepts the
If the customer does not submit an offer within the aforementioned period, this shall constitute a rejection of the offer. The
The customer is then no longer bound by his declaration of intent.
2.4 The wording of the contract concluded between the seller and the customer is defined by
saved the seller. The contract text is stored on the internal systems of the seller. The
General terms and conditions can be viewed by the customer at any time on this page. The order data, the
Revocation instruction as well as the AGB are sent to the customer by email. After completion of the order
the contract text is accessible to the customer free of charge via his customer login, provided that he has a customer account
2.5 All entries made are displayed before clicking the order button and can be
before sending the order and by pressing the back button of the browser or the
usual mouse and keyboard functions can be corrected. In addition, the customer is entitled, if available,
buttons are available for correction, which are labeled accordingly.
2.6 The contract language is German.
2.7 It is the responsibility of the customer to provide a correct email address for contacting and processing the order.
as well as to set the filter functions in such a way that emails concerning this order are delivered
can be.
3. prices and terms of payment
3.1 The displayed prices are final prices including the statutory value added tax, unless otherwise
is agreed.
If additional shipping costs are incurred, this can be found in the product description.
3.2 The customer can choose the payment methods that are available in the online shop.
3.3 In the case of advance payment by bank transfer, unless otherwise agreed, payment is due immediately after
Conclusion of contract due.
3.4 In the case of payment by "PayPal", the payment shall be processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-
24 Boulevard Royal, L-2449 Luxembourg. The terms of use of Paypal apply. These are available at can be viewed.
4. terms of delivery and shipping
4.1 The delivery of goods on the dispatch route is made to the delivery address indicated by the customer.
Deviating from this, in the case of payment by PayPal, the delivery address provided by the customer at the time of payment at PayPal
delivery address is decisive.

4.2 If the seller arises due to the indication of an incorrect delivery address or an incorrect addressee
or other circumstances which make delivery impossible, additional costs shall be borne by the sender.
customer, unless he is not responsible for the incorrect information or impossibility. The same applies to the
case that the customer was temporarily prevented from accepting the service, unless the seller has
has given him adequate advance notice of the performance. Excluded from this regulation are the costs of
Dispatch, if the customer has effectively exercised his right of revocation. Here it remains with the legal
or the arrangement made by the seller.
4.3 The self-collection is not offered.
4.4 Vouchers are provided to the customer in the following form:
- by e-mail
- via download
- by mail
5. right of withdrawal
5.1 If the customer is a consumer, he is generally entitled to a right of revocation.
5.2 For the right of revocation the revocation instruction of the seller applies.
5.3 Consumers who at the time of the conclusion of the contract are not members of the European Union
and whose sole residence and delivery address at the time of the conclusion of the contract is outside the
European Union, there is no right of withdrawal.
6. reservation of title
If the seller makes an advance payment, the goods shall remain in the possession of the buyer until the purchase price has been paid in full.
Property of the seller.
7. liability for defects
7.1 With regard to the warranty, the provisions of the statutory liability for defects shall apply, insofar as these GTC
nothing to the contrary has been agreed.
7.2 The customer is requested to return delivered goods with obvious transport damage to the deliverer.
complaint and to inform the seller of this. Non-compliance has no effect on
the customer's statutory or contractual claims for defects.
8. redemption of promotion vouchers
8.1 Vouchers which the seller offers in the context of (advertising) campaigns with a certain period of validity
free of charge and the customer cannot purchase ("promotion vouchers"), are only available in the online shop
of the seller and only redeemable within the period of time indicated by the seller.
8.2 Individual products may be excluded from the voucher promotion.
The specific restrictions may be found in the promotion voucher.
8.3 Promotional vouchers can only be redeemed before the order process is completed. A subsequent
There will be no offsetting.
8.4 Only one promotion voucher can be redeemed per order. The redemption of several
Promotional vouchers in one order is not possible.
8.5 The value of goods in the respective order must be at least the amount of the promotion voucher.
Any remaining credit will not be refunded by the seller.
8.6 If the value of a promotion voucher is not sufficient to pay for the respective order, the seller can use the voucher to pay for the order.
The customer may use one of the other payment methods offered to settle the difference.
8.7 The credit balance of a promotion voucher will neither be paid out nor will interest be paid.
8.8 The promotion voucher will also not be refunded if the customer does not use the credit provided with the promotion voucher completely or
returns partially paid goods within the scope of his legal right of withdrawal.
8.9 Promotional vouchers are generally transferable.
The seller can, with discharging effect, to the customer who redeems the respective gift voucher, do. This shall not apply if the seller has knowledge or grossly negligent ignorance of the possible
non-authorisation, legal incapacity or lack of authorisation to represent the holder
9. applicable law
9.1 The laws of the Federal Republic of Germany shall apply, excluding the laws on international
Purchase of movable goods.
The statutory provisions restricting the choice of law and the applicability of mandatory provisions
in particular the state in which the customer as a consumer has his habitual residence, remain
9.2 This choice of law made here does not apply with regard to the statutory right of withdrawal for consumers,
if they do not belong to a Member State of the European Union at the time of conclusion of the contract and
whose sole place of residence and delivery address at the time of the conclusion of the contract is outside the European
10. information on online dispute resolution
The platform for online dispute resolution of the EU Commission can be accessed on the Internet under the following link:
We are not authorized to participate in dispute resolution proceedings before a consumer arbitration board, neither
committed still ready.